![]() Or if you have an existing account please Sign-in here. If the watch exhibits a defect through normal use, Citizen will at its option, either regulate, adjust, repair or replace the movement, as necessary within a reasonable time after the watch is returned during the warranty period: (a) if in person to the nearest Authorized Service Center or (b) by insured mail or other insured carrier to the U.S. To use this service, please first Create an account. ![]() Please create an account or sign-in to continue. If you have already registered your watch as lost or stolen please do NOT search it using this form. If you are looking to register a lost or stolen watch on our database instead, please click here. To search antique/pocket watches or jewellery, use the form on our Art Loss Register site here. If you buy or sell watches on a regular basis, you can buy a credit bundle here. Searches cost £10 (+VAT where applicable) or 1 search credit each. Our Due Diligence Guidelines give further precautions that should be taken to protect yourself when buying a pre-owned watch. Every search result confirms the status of the watch at the time of search. We recommend submitting a search at the point of every purchase/loan and future sale, to ensure an up-to-date result. ![]() Your search will be processed by our team within 5 minutes during working hours. This service helps you to avoid unknowingly buying or selling a watch that is subject to a claim. Search a watch with a unique serial or edition number against our international database to check if it has been reported to us as lost, stolen or implicated in fraud.
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